Refunds can be offered within 14 days of receiving a defected order or a wrong item other than the one you ordered, provided in its original condition with no extra shipping fees.
Exchange can be done upon clients’ preference within 14 days of receiving the order, with 70 EGP for the exchange shipping fees.
After order is made, you will receive a confirmation email with an invoice and your order will be processed. Any orders edits need to be requested the same day of your order otherwise changes can not be made. Our courier then will contact you to arrange delivery and replying to unknown number is important then to receive your order.
